Refund and Cancellation Policy
Company's Refund and Cancellation Policy
Effective Date: 23 December 2024
At Thalasso Luxe Wellness, we are dedicated to ensuring every guest enjoys a smooth and luxurious experience. To maintain clarity and fairness for all, we have outlined our refund, rescheduling, and cancellation policies below:
Refund Policy
No Refunds: All payments made towards spa services are final and non-refundable. Once processed, payments cannot be returned under any circumstances.Gift Vouchers: Purchased gift vouchers are non-refundable and cannot be redeemed for cash.
Rescheduling Policy
Flexibility to Reschedule: Guests who are unable to attend their appointment may request to reschedule it for a later date.
Guidelines:
Rescheduling requests must be made at least 24 hours prior to the scheduled appointment.All changes are subject to availability, and we will make every effort to accommodate your preferred date and time.
Cancellation Policy
Cancellations: Should you cancel an appointment, no refunds will be provided. You may, however, reschedule as per the rescheduling guidelines above.Missed Appointments: Failure to arrive for an appointment without prior notice will result in the forfeiture of the payment.
Assistance & Contact Details
For rescheduling requests or any queries, please reach out to us:
📞 Phone: 98217 53865
📧 Email:info@thalassoluxewellness.com
📍 Address: Building 47, 3rd floor, priya community center, market, Basant Lok, Vasant Vihar, New Delhi, Delhi 110057
✨ Thank you for your cooperation and understanding. At Thalasso Luxe Wellness, we remain committed to delivering exceptional care, refined luxury, and an unforgettable spa experience.
At Thalasso Luxe Wellness, we are dedicated to ensuring every guest enjoys a smooth and luxurious experience. To maintain clarity and fairness for all, we have outlined our refund, rescheduling, and cancellation policies below:
Refund Policy
No Refunds: All payments made towards spa services are final and non-refundable. Once processed, payments cannot be returned under any circumstances.Gift Vouchers: Purchased gift vouchers are non-refundable and cannot be redeemed for cash.
Rescheduling Policy
Flexibility to Reschedule: Guests who are unable to attend their appointment may request to reschedule it for a later date.
Guidelines:
Rescheduling requests must be made at least 24 hours prior to the scheduled appointment.All changes are subject to availability, and we will make every effort to accommodate your preferred date and time.
Cancellation Policy
Cancellations: Should you cancel an appointment, no refunds will be provided. You may, however, reschedule as per the rescheduling guidelines above.Missed Appointments: Failure to arrive for an appointment without prior notice will result in the forfeiture of the payment.
Assistance & Contact Details
For rescheduling requests or any queries, please reach out to us:
📞 Phone: 98217 53865
📧 Email:info@thalassoluxewellness.com
📍 Address: Building 47, 3rd floor, priya community center, market, Basant Lok, Vasant Vihar, New Delhi, Delhi 110057
✨ Thank you for your cooperation and understanding. At Thalasso Luxe Wellness, we remain committed to delivering exceptional care, refined luxury, and an unforgettable spa experience.
